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Incident Analytics Inca
Know which business documents an SAP incident affected, in minutes.
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Incident Analytics · Inca
Know the impact.
In minutes.
When something goes wrong in SAP, Inca shows exactly which business documents were affected, live from your system. No exports. No Excel.
Why Inca
From spreadsheets to answers.
SE16N. SQVI. Reports. Download. VLOOKUP.
Teams pull data with SE16N, SQVI or standard reports, download it to Excel and stitch it together with VLOOKUP. Then they do it all again for the next incident.
One connected view, live from SAP.
Follow the incident from document to document and narrow the impact as you go.
How Inca works
AI you can trust with production.
Many AI tools let a language model reason its way to an answer. Inca works differently.
Answers with a trail.
The AI derives a sequence of instructions. Each must satisfy logical rules before it runs. You can check every step, so there is no hallucination to trust.
One data set at a time.
No wild queries. No joins across ten tables. Inca fetches carefully, so your production system stays steady.
Read-only, in your SAP.
Inca never changes business data. Users see only what their SAP authorisations already allow.
Works with
Any module. Any ABAP-based SAP system.
Order to cash is just one example. Inca follows your data wherever it lives, including custom data sets.
Business value
Recover faster. Miss nothing.
Failed interface
See which orders have no delivery or invoice, and which customers are affected, before the morning stand-up.
Pricing error
List every affected order and invoice, grouped by customer, ready for correction.
Month-end close
Find documents missing their accounting follow-up and what they have in common.
FAQ
Questions SAP teams ask first.
Is Inca a ticketing tool?
No. It works on your SAP business data, the documents an incident affected. It complements your service-desk tool.
Which SAP systems does it support?
SAP ECC, S/4HANA, CRM, EWM, EM and any product on the ABAP platform. It works across any module, industry solutions and custom data sets.
Does it change SAP data?
No. It is read-only, and your SAP authorisations apply.
Will it slow down production?
No. Inca fetches one data set at a time and never issues wide queries that join many tables.
Can the AI hallucinate an answer?
Inca does not rely on a language model's reasoning alone. Its instructions must pass logical rules, and you can verify them.
We have reports. Why Inca?
Reports answer planned questions. Every incident raises new ones, and Inca adapts as the question changes.
Bring us your last incident.
We'll show you its impact in minutes.
Pick a 30-minute slot below.